GLOBAL PADEL ADVENTURES

a. Personal Information

• Contact details including name, email, phone number, address
• Booking information covering trip selection, payment history, travel preferences
• Health or dietary data collected only when necessary for safety or special requests
• Payment details processed via third-party providers; full card information is not retained

b. Account Information

• Username, password, and profile preferences for registered users

c. Usage Information

• Browsing data including pages visited, duration, referral sources
• Device and technical information such as IP address, browser type, OS, device type
• Cookies and tracking data

We process personal data under these legal foundations:

• Consent for newsletters or marketing
• Contractual necessity for bookings and trip arrangements
• Legal obligation for accounting or immigration compliance
• Legitimate interests including service improvement and fraud prevention

Information serves these purposes:

• Providing and managing bookings and retreat experiences
• Personalizing services based on preferences
• Communicating about trips and support inquiries
• Processing payments and preventing fraud
• Delivering newsletters and promotions (with opt-in)
• Improving our website and services through analytics
• Meeting legal obligations

Data sharing occurs when necessary with:

• Trip hosts, guides, and instructors, for safe delivery of the trip
• Third-party suppliers including hotels and transport providers
• Service providers for IT, hosting, analytics, and marketing
• Legal authorities when required by law
• International recipients, using appropriate safeguards

We never sell your personal data to unrelated third parties.

Under GDPR and PDPO, you may:

• Request access to your personal data
• Correct inaccurate information
• Request data deletion where legally permissible
• Restrict processing in certain circumstances
• Receive your data in a machine-readable format
• Opt out of direct marketing
• Withdraw consent-based processing

To exercise any of these rights, contact us at info@globalpadeladventures.com.

We use appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access. Sensitive information receives encryption and restricted access. Data retention follows necessity principles and legal requirements.

Cookie types include:

• Essential cookies for site functionality
• Analytics cookies for understanding usage
• Preference cookies for storing your settings
• Marketing cookies for tailored offers (consent-based)

You’ll see a cookie banner allowing you to accept or manage your options, with the ability to adjust your browser settings at any time.

Our services are intended for adults aged 18+ only. We do not knowingly collect data from children. Any child data discovered will be promptly deleted.

We may update this policy to reflect legal, technological, or practice changes. Please check back regularly, the “Last Updated” date above always reflects the current version.

For any questions about this policy, reach us at info@globalpadeladventures.com